They work fine when plugged in, but if it’s a hardware problem I need to return them or Steelseries needs to make this right! I’m happy to wait for a software update if that’s all that’s needed. Steelseries support blamed my particular XSX, but given others are having similar issues and they advertise as compatible with XSX I’m calling BS.

I got two sets of these headphones and same problem with each of them. How can influencers possibly be recommending these?! 💰? Who else is experiencing these issues? Let’s raise some noise and force Steelseries to address them. Headphones frequently disconnect and reconnect (I’m only 6 feet away from the XSX) Headphones are often making a beeping sound (the kind of sound you often hear when you’re on a recorded line) When I turned off feedback it got even worse and my microphone was constantly cutting in and out at a frequency of multiple times in a sentence (maybe I need to adjust my threshold - I will try and report back) When I turn on mic feedback my friends hear an echo I’ve seen folks are having issues in other threads.

Arctis 7x xbox series x